Privacy Policy

Scoop Authentic Pilates Studio (operating as Scoop Pilates and Your Space Community Pilates, referred to as "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

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This Privacy Policy applies to personal information collected through our website scooppilates.co.nz.

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1. Information We Collect

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We collect personal information that you voluntarily provide to us when using our website. This includes:

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• Booking Enquiries and Class Registrations: When you complete a booking form or enquiry for Pilates classes, sessions, or the 30 Minute Intro Session, we collect your name, email address, phone number, and any details or health notes you choose to provide regarding your enquiry.

• Mailing List Subscriptions: When you opt in to join our mailing list, we collect your email address and name.

• Website Analytics and Cookies: Our website is built on the Wix Studio platform. Wix uses cookies and similar automated technologies to ensure the website functions securely and efficiently, as well as to collect standard, non identifiable visitor traffic data.

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2. How We Use Your Information

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We use the personal information we collect for the following purposes:

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• To respond to your enquiries and process class or session bookings.

• To communicate with you regarding your scheduled sessions, timetable changes, or studio updates.

• To send you news, updates, and promotional content if you have subscribed to our mailing list.

• To maintain and manage our studio administration records.

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3. How We Store and Protect Your Information

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Your information is stored securely through our website provider, Wix Studio, which employs industry standard security protocols, including SSL encryption and secure cloud servers.

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We take all reasonable steps to ensure your personal information is protected against loss, unauthorised access, modification, or disclosure. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

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4. Sharing Your Information

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We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

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• With trusted service providers who assist us in operating our website and business (such as Wix Studio and email distribution tools), strictly under confidentiality obligations.

• Where required or permitted by New Zealand law, or to protect the safety and rights of our studio, staff, or clients.

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5. Your Rights and Access to Information

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Under the New Zealand Privacy Act 2020, you have the right to request access to any personal information we hold about you, and to request that we correct or update this information if it is inaccurate.

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If you are subscribed to our mailing list, you can opt out at any time by clicking the unsubscribe link contained within our communications or by contacting us directly.

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6. Contact Details

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If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns regarding how your data is handled, please contact us:

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• Name: Mary Griffiths-Hurrell | Scoop Authentic Pilates Studio

• Website: scooppilates.co.nz

• Email: mary@scooppilates.co.nz

• Phone: 022 0150 743

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7. Updates to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our legal obligations or operational procedures. Any updates will be posted directly to this page.