Scoop Authentic Pilates Studio Terms & Conditions

Bookings and Cancellations

Bookings are subject to availability and are confirmed once payment or a valid class/session pass has been received.

Cancellations require a minimum of 24 hours’ notice. Cancellations made with less than 24 hours’ notice, or failure to attend a booked session, will incur the full session or class fee. Where applicable, the session will also be deducted from the client’s class or session package.

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We understand that unexpected circumstances can arise. Exceptions to the cancellation policy may be considered at the studio’s discretion.

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Health and Medical Clearance

Clients are responsible for ensuring that they are medically fit and able to participate in Pilates and exercise.

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If you have an injury, medical condition, are recovering from surgery, are pregnant or have any other health concerns that may affect your ability to exercise safely, please consult your doctor or other appropriate medical professional before participating.

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Where medical or physiotherapy advice has been provided, clients must follow the recommendations and restrictions provided by their medical professional and inform their instructor of any relevant limitations.

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Please advise your instructor of any changes to your health, injuries, medications or physical condition that may affect your ability to exercise safely.

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Pilates instruction is not a substitute for medical, physiotherapy or other professional healthcare advice.

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Participation and Safety

Clients are expected to follow the instructions of their Pilates instructor and use the studio equipment appropriately.

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If an exercise causes pain, dizziness, unusual discomfort or other concerning symptoms, stop the exercise and notify your instructor.

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Class Packages and Sessions

Class and session packages are subject to the terms and expiry dates applicable to the package purchased. Packages are non transferable unless otherwise agreed by the studio.

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Studio Policies

Scoop Authentic Pilates Studio reserves the right to amend class timetables, instructors, pricing and studio policies where necessary. We will provide reasonable notice of significant changes wherever possible.

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By booking or participating in a class or session, you acknowledge that you have read and agree to these Terms & Conditions.